Genesys is trusted by over 11,000 companies for their customer experience solutions.
Genesys excels in several key areas of expertise.
A global partnership to support the transformation of your customer experience
For over 20 years, Orange and Genesys have joined forces to help businesses worldwide overcome challenges and enhance customer satisfaction.
We have an ELITE-level partnership built on two decades of joint engagement strategy. Our collaboration combines the strength of Orange’s network, an end-to-end service approach, and a high level of innovation, driven by Genesys’ leadership as a pure player in cloud and on-premise contact center platforms. Orange boasts one of the largest pools of experts in contact centers, data, cloud, and security.
Customer experience: how to engage in a personalized relationship
From defining your strategy to customizing your applications and managing your ecosystem, our in-depth knowledge of the Genesys portfolio makes Orange Business the ideal partner for deploying their solutions in Belgium and multiple countries, seamlessly integrating them into your existing ecosystem.
Together, we provide businesses with support, expertise, and experience, guiding them as they grow and evolve.
Our engineers are on-site to ensure your solution is properly implemented, tailored to your business, and well-maintained. Whether you're looking for an on-premise, cloud, or hybrid contact center solution, we offer seamless integration of voice, data connectivity, and unified communications.