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library
library
brochures, factsheets, blog books and whitepapers can all be found in our library

library

recent publications.

229 documents
  • Differentiated Customer Experience
    In the Ocean82 Differentiated Customer Experience report published in July 2014, Orange Business Services was the only global service provider to rate outstanding in meeting customer requirements by providing a world-class user experience for data VPN networked services.
  • Is Network Congestion Disrupting Voice Quality?
    Microsoft Lync can change the way your users communicate and collaborate. But without proper planning in bandwidth and call admission control (CAC), user experience in voice and video can suffer. This document provides helpful information about how to prepare your network for Microsoft Lync.
  • IAM Infrastructure
    The fact is, cloud is here. If your IAM system can't integrate cloud applications, it's time to consider something more flexible. Here are six steps for transitioning to an IAM approach that lets you preserve your existing investment in premise-based IAM, while integrating new cloud applications.
  • CyberSOC: The Human Side of Security
    Security is not all about deploying the right technology. People and processes are vital in identifying and preventing modern sophisticated security threats from disrupting your business. Read more in this brief, including seven ways that our CyberSOC can help.
  • China
    As one of the world’s most dynamic major economies, China is an important market on today’s international business stage. You need a partner with unbeatable capabilities and a strong core network to ensure your local requirements are addressed in China as part of your wider communications strategy.
  • Security Changes with Orange
    Cybersecurity has become a complex business issue. Your challenges now include IT infrastructure protection, risk visibility and management, data protection, access rights and user identity. To help you meet these new challenges, we offer a comprehensive approach and a complete range of services.
  • Orange Business Services
    This document is a quick overview of Orange Business Services, a global leader in providing integrated IT and telecommunications services to businesses. We provide a world-class response to your business challenges through customized solutions that offer maximum return on your investment.
  • Numeric Futures
    Contact Center Access from Orange has enabled Numeric Futures, a global reseller of telecom services, to enhance its quality of service to its enterprise customers in the Middle East and Africa. Read more in this 2-page case study.
  • Taming the Digital Tiger
    The digital revolution can be a formidable opportunity for companies as they meet the challenges of the 21st century It could also be a threat if not tamed. The profound changes in ways of working need to be properly channeled to become a source of competitive advantage. Read more in this paper.
  • Ocean82 Voice of the Customer Report Highlights
    This Ocean82 report contains the Orange Business Services highlights extracted from an independent benchmarking report dated April 2014. Orange is seen as a best in class global service provider and earned the World Class accolade for the 7th consecutive time for global data VPN customer experience.

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