Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
Today, every company has the possibility to connect its apps, employees, partners and even products to its customers by using the power of social, mobile and cloud technologies. Through its completely integrated Customer Success Platform, Salesforce offers companies of any size and industry services and applications to connect with customers in a whole new way.
The Customer Success Platform is made up of six clouds (applications) accessible from device:
- Sales Cloud: sales force automation (SFA) and CRM
- Service Cloud: omnichannel customer service
- Marketing Cloud: digital marketing and customer journeys
- Community Cloud: connect customers, partners and employees
- Analytics Cloud: business analytics on any data, any device
- Salesforce1 Platform: the #1 cloud application development platform