Orange Business named in the 2023 Gartner® Market Guide for Communication Consulting and Implementation Services
Date: 13 November 2023
Authors: Kameron Chao, Jon Dressel, Khurram Shahzad, Jouni Forsman
CIOs and IT leaders may utilize this Market Guide to:
- Gain insight into Representative Vendors in the market among CSPs and SIs, providing consulting and implementation services
- Acknowledge Orange Business as a Representative Vendor for Communication Consulting and Implementation Services
- Leverage the strong consulting and implementation services offered by CSPs and SIs to assist enterprise IT leaders in networking, mobility, security and communication projects
To guide our customers and craft customized digital solutions aligned with their specific business objectives, Orange Business has developed a consulting-led engagement framework. This approach allows us to engage in the innovation and ideation phase, assess the value and feasibility of solutions and then proceed to implementation.
This synergy enables us to offer a more cohesive and all-encompassing solution, addressing a broad range of client requirements related to Digital Infrastructure, Customer and Employee Experience and Operational Experience.
Our team of business and technical consultants and experts is dedicated to supporting customers throughout the entire project lifecycle, managing the supplier ecosystem through our Multisourcing Service Integration (MSI) offering.
In the realm of digital initiatives, we recognize the importance of additional essentials, introducing new dimensions, complexities and perspectives. Sustainability, trust and data take center stage in value generation, requiring deep expertise from a project's early stages. At Orange Business, we are committed to enhancing our services in these areas, solidifying and expanding our role as the preferred digital transformation partner for our customers.
This commitment brings key benefits to the table:
Business growth facilitation: With a comprehensive approach to technology and consulting, we can actively contribute to our clients' business growth strategies, aligning their services with their visions and goals.
Customization and optimization: We offer tailored solutions by understanding the unique requirements of each client and can help them optimize IT infrastructure, networking configurations and consultancy services to align with specific business goals.
Streamlined implementation: Thanks to a single point of contact, integration of IT and networking know-how with dedicated experts through the entire process (from planning to execution) ensures a more efficient and effective deployment.
Data protection and compliance with industry regulations: The combination of these capabilities enables us to better address security concerns and compliance requirements, including sustainability. We can build robust systems and provide guidance on best practices to ensure data protection and adherence to industry regulations.
Scalability and flexibility: Our combined expertise allows for scalable solutions that can adapt to changing business needs. We can foresee potential growth areas and design systems that can accommodate expansion without major overhauls.
Cost efficiency: By having all these capabilities under one roof, our clients may potentially save costs. Rather than engaging multiple service providers, a unified approach can streamline expenses and improve cost-effectiveness.
Innovation and futureproofing: Through the support of Orange Innovation, we help customers to stay ahead in terms of technological advancements and industry trends by offering innovative solutions and help them future-proof their systems against evolving challenges.
This Market Guide can be used to identify Communication Consulting and Implementation Services providers. It can be found on www.gartner.com and is only available for subscribers or for purchase.
Gartner, Market Guide for Communication Consulting, and Implementation Services, 13 November 2023
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