Paris, Dec. 9, 2010
new services expand cloud portfolio while enterprises look to Orange for cloud
benefits
Orange Business Services is successfully delivering on its promise and creating
notable momentum in the cloud computing market. At a global press event in Paris
on Dec. 7, Orange Business Services confirmed its cloud computing ambition and
strategy as part of its
conquests
2015 program while highlighting some key successes in 2010 and previewing its cloud
computing plans for the coming year. Cloud computing is one of the key growth
drivers defined by Orange Business Services in line with its five-year plan and
the company aims to generate 500 million euros on cloud computing in 2015.
The ambition of Orange Business Services is to make it easy for customers to
access the IT resources they need by providing a one-stop-shop for a range of
cloud computing services. By taking an integrated approach, Orange Business Services
can deliver network and IT with end-to-end service level commitments.
Orange Business Services is offering five new services that span the cloud computing
portfolio and fall under the solution categories of cloud-ready network, Infrastructure
as a Service and Software as a Service:
- Cloud-ready network solution, Business VPN Galerie
- Infrastructure as a Service solutions
- Flexible Computing Premium
- Backup as a Service
- Software as a Service solutions
- Private Applications Store
- Desktop Virtualization
Leading enterprises such as Louis Vuitton (Infrastructure as a Service),
Arkema
(Backup as a Service) and
Cirque du Soleil (Collaboration as a Service) trust Orange for cloud computing services.
cloud-ready network
Leveraging its cloud-ready network, Orange Business Services is launching
Business
VPN Galerie, the world’s first hub linking VPN customers to the world of cloud computing
services via trusted network gateways. This cloud-ready network solution benefits
both enterprises and cloud services providers. Business VPN Galerie provides enterprises
with increased access reliability to cloud services than what is possible over
the Internet while addressing their primary concern of security. Cloud computing
services providers benefit from Business VPN Galerie because it allows them to
deliver their applications with the same outstanding customer experience but in
a cloud computing mode. The solution is available in France with 12 customers
already signed, among which is
GiFi,
a European retailer with 345 stores. An international pilot is planned for
Q1 2011.
Infrastructure as a Service
Orange Business Services enhanced its Infrastructure as a Service portfolio with
new services in its Flexible Computing Services range and Backup as a Service.
Customers have a choice between shared and fully dedicated solutions, addressing
the various needs and types of enterprises. SMEs tend to prefer packaged, cost-effective
solutions and accept a shared infrastructure, while some large multinationals
will only accept a fully dedicated infrastructure. In many cases, companies prefer
a hybrid solution.
- Flexible Computing Premium is a shared solution designed for large businesses, making it possible to combine
flexibility, personalization and quality of service. Flexible
Computing Premium is a flexible and modular services catalog allowing enterprises to build a customized
infrastructure. The solution includes a choice of four service management levels
complemented by SLAs up to 99.9 percent.
- Backup as a Service from Orange Business Services is delivered through infrastructure hosted and
managed in Orange data centers, based on EMC Avamar technology, and covered by
performance SLAs. Professional services for design, implementation and management
are included. The customer’s backup policy can be personalized and security can
be adjusted based on the value of the data. Arkema,
a world leader in chemical manufacturing, is the first Backup as a Service
customer for Orange Business Services.
Software as a Service
Cirque du Soleil, the world-renowned entertainment provider, has chosen Orange Business Services
to implement messaging and collaboration services with the
Microsoft Office 365 cloud platform.
Initially, Orange Business Services is delivering Microsoft Exchange Online
and SharePoint Online to thousands of Cirque du Soleil employees around the world,
adding collaboration tools with the needed flexibility to adapt to the constantly
evolving workforce demands.
Orange Business Services is piloting its
Unified Communication as a Service (UCaaS) solution,
part of the Collaboration as a Service portfolio, with three customers.
UCaaS enables access to innovative and unified collaboration solutions, including
IP Telephony, delivered as a service. UCaaS increases the efficiency and productivity
of employees while gaining flexibility and reduced costs with the “as a service”
model. Orange Business Services hosts and manages the platform in Orange data
centers and therefore takes the management burden away from the customer. A comprehensive
and user-friendly portal enables administrators to manage users and assign one
of the pre-defined user profiles in just a few clicks. UCaaS can be a shared,
dedicated or hybrid solution depending on what the customer prefers and pricing
is on a per-user, per-profile basis.
- Private Applications Store, launched today, is an innovative way to provide a unified catalog of applications
across an enterprise without deploying anything on the company premises or the
users’ PCs. Orange Business Services provides a comprehensive catalog of applications
and services whether operated by Orange, the customer or a third party. The applications
and services are easily accessible through a customizable portal available from
multiple locations and devices such as the office, home and smartphones. Private
Applications Store comes with a choice of service management levels to adapt quality
of service to different user categories. A validation workflow process enables
administrators to keep control over usage and costs. The solution is fully dedicated
to each enterprise yet charged on a pay-per-use model.
- Desktop Virtualization is another cloud computing offer from Orange Business Services available as
a dedicated infrastructure deployed either on customer premises or partially hosted
in Orange data centers. Desktop Virtualization allows companies to deliver end-user
work environment as a simple network service removing the hassle of managing distributed
PCs across different locations. By keeping the entire user settings – application,
profile and data – in a single safe location, it enables secure access to the
work environment anywhere, anytime, and from any device.
Fidal, a business law firm servicing 150 countries on five continents, has improved
the productivity of its employees with Desktop Virtualization from Orange Business
Services. To cope with high volumes of messaging data and storage requirements
as well as numerous business applications such as legal, accounting and tax that
require several updates a year, Orange Business Services proposed a complete Desktop
Virtualization solution including desktop, applications, user profiles, servers
and storage. This on-premises dedicated cloud computing solution has provided
Fidal with a highly agile IT environment, allowing business users to access their
entire working environment from any place using any device at any time while complying
with strict legal and confidentiality regulations. Deployments and upgrades of
applications are easy and seamless with minimal service disruptions. Consequently,
lawyer productivity significantly increased and directly benefited the company’s
bottom line.
About Orange Business Services
Orange Business Services, the France Telecom Orange branch dedicated to B2B services,
is a leading global integrator of communications solutions for multinational corporations.
With the world’s largest, seamless network for voice and data, Orange Business
Services reaches 220 countries and territories with local support in 166. Offering
a comprehensive package of communication services covering cloud computing, enterprise
mobility, M2M, security, unified communications, videoconferencing, and broadband,
Orange Business Services delivers a best-in-class customer experience across a
global landscape. Thousands of enterprise customers and 1.4 million users rely
on an Orange Business Services international platform for communicating and conducting
business. Orange Business Services is a four-time winner of Best Global Operator
at the World Communication Awards. Learn more at www.orange-business.com
About Orange
Orange is the key brand of France Telecom, one of the world’s leading telecommunications
operators. With more than 131 million customers, the Orange brand covers internet,
television and mobile services in the majority of countries where the Group operates.
At the end of 2009, France Telecom had sales of 44.8 billion euros (33.7 billion
euros for the first nine months of 2010). At Sept. 30, 2010, the Group had a total
customer base of 203 million customers in 32 countries. These include 144.5 million
mobile customers and 13.3 million broadband Internet (ADSL, FTTH) customers worldwide.
Orange is one of the main European operators for mobile and broadband Internet
services and, under the brand Orange Business Services, is one of the world leaders
in providing telecommunication services to multinational companies.
With its industrial project, "conquests 2015", Orange is simultaneously addressing
its employees, customers and shareholders, as well as the society in which the
company operates, through a concrete set of action plans. These commitments are
expressed through a new vision of human resources for employees; through the deployment
of a network infrastructure upon which the Group will build its future growth;
through the Group's ambition to offer a superior customer experience thanks in
particular to improved quality of service; and through the acceleration of international
development.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on
the New York Stock Exchange.
For more information (on the Internet and on your mobile): www.orange.com, www.orange-business.com,
www.orange-innovation.tv
Orange and any other Orange product or service names included in this material
are trade marks of Orange Brand Services Limited, Orange France or France Telecom.