World Communication Awards 2015
Over 500 telecommunications industry professionals came together on 1 December 2015 to celebrate excellence in our industry at the Wembley Stadium. We were honored to receive the User's Choice Award at the event.
The winner of this award is the telecoms company who received the highest customer satisfaction index (CSI) from an assessment of the survey responses.
The survey collects views from users about their levels of satisfaction with the product, value for money and the levels of customer support they received from their provider in the last twelve months. It has been designed to assess the effectiveness of organisations at winning the hearts and minds of their users.