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BNP Paribas chose to work with Orange Business Services in a core aspect of its business, customer relationship management. We delivered an integrated voice over IP and multi-channel CRM solution, which is used by the bank's 12,500 agents. It enables the bank to better balance the workload...
unified communications,
Our personal and professional lives are blighted by the sheer volume and variety of comms coming to us across multiple channels... Read the blog post and find here all our reports from Orange Business Live 2012 event.