our approach

we manage the integration of your telecoms and IT services, leveraging standard Orange capabilities and third parties. In order to keep ahead of competition, your enterprise must be agile and your operations must be streamlined, utilizing emerging services more effectively.  Your telecoms and IT infrastructure has to constantly evolve to keep aligned with your business processes.  We at Orange Business Services integrate your services and consolidate your infrastructure over time, accompanying you in the transition to the new environment that is required to keep pace with the changing marketplace.  We may also take over your existing third-party services and integrate them in the overall solution.

with the large projects management solution, we have got the unique capability to manage your infrastructure from end-to-end, across the different services provided but also along the complete migration towards the target infrastructure.  Our service management processes are aligned  with ITIL, ensuring that the right processes, people and technology are in place to keep your business and IT aligned.  As part of the end-to-end management solution we provide, we may also manage your third-party services.

our dedicated teams accompany you from the very early stages of your complex telecoms and IT project, analyzing your business needs with you, designing the solution together, deploying and integrating the services and finally manage them on your behalf during the life-time of the project.  Having the same teams accountable for the design of the solution and its later management guarantees the highest standard of service delivered to you.

we accompany you in your transformation programs to achieve the flexibility and agility that your business requires.  Transformation programs can be of different nature, such as the migration to a new technology, the integration of a new acquisition into your ICT framework, the migration of IT services into a harmonized framework following a merger or the migration from a myriad of third-party providers to a single service provider.  Typical and frequent examples of technology-driven transformation programs are the migration from switched voice to IP telephony or server consolidation projects.