customer benefits
10 reasons why a large project management or an outsourcing project could benefit your organisation
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reason number six:
redefining quality standards a large project does not just give the ability for a large corporation to reduce
cost and risk, it also provides the opportunity to redefine the quality standards
of its current operations. This redefinition of the requirement for a better service
can gain greatly from a direct discussion with a specialist service provider,
whose experts and telecoms architects will be able to advise a client in order
to make the right technical choices for a maximum business benefit. This kind
of redefinition can be achieved either through a joint opportunity assessment
(which will not just elicit the current cost structure and baseline, but will
also pave the way for future improvements) with a service provider directly, or
with the help of a specialist consultancy. As mentioned on our page dedicated
to the Orange joint innovation program within large projects, such a project can also be the opportunity for
a large corporation to refine quality standards to a higher degree by benefiting
from the innovation capabilities of the service provider (for a capability statement
regarding Orange Business Services’ offering in terms of innovation). |
reason number seven:
achieving better capacity management within the framework of a large project or outsourcing project, evaluating, sizing
and implementing capacity management is the service supplier’s responsibility.
This is the service provider’s core business, and to a large extent, the risk
of miscalculating the amount of capacity as well as its redundancy and appropriateness
of architecture is with the service provider, whereas otherwise clients would
have to bear it themselves.
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reason number eight:
implementing change as described in our joint innovation program whitepaper, a large project is not only the ability to reduce cost and risk. It is also the unmatched opportunity for a client to focus on its core business while tapping into the innovation resources which are made widely available by specialist service providers such as Orange Business Services. It also gives clients the opportunity to reduce internal organisational complexity and to implement change from the outside, leveraging best practices from a service provider that has implemented this kind of changes already many times in the field. More than anything else, a large project or an outsourcing project is above all a change management project, whereby the service provider will work on the restructuring of the overall provision of communication services on behalf of its client. The service provider will also seize this opportunity to issue recommendations and suggestions for improving the current way of doing business as well as providing new ideas where doing better business. |
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reason number nine:
implementing new technologies faster and reducing pressure one of the biggest pressures that CIOs (chief information officers) and CNOs (Chief Network Officers) are going through is the constant and increasing
demand from their local offices or subsidiaries to have new services implemented
faster and better across the global network. Outsourcing ICT services to a global
service provider with excellent local knowledge is the opportunity to change the
service delivery model and use the global capability of the service provider to
improve and fasten the implementation of new services. |
reason number ten:
standardising your infrastructure across the world
lastly, one of the biggest reasons why large projects management could benefit
your organization is that, through the change management approach which we have
described above, the standardization of your global network processes, architecture
and service levels can be achieved (therefore ensuring more gains and efficiency
improvements). |
These are the main reasons which in our eyes make a large project or outsourcing
project approach desirable for our clients in today's global complex economy.
Other reasons may be uncovered and will certainly be part of the agenda of the
potential joint opportunity assessment or even a joint innovation assessment which
could be carried out with your company. Should you be interested in further exploring
our Large Projects management approach, click here to get in touch with Orange
Business Services. |
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