Telepresence: enhancements
business challenge
Today, multinational organizations must support a workforce dispersed across
time zones and continents. Despite the physical distances, teams need to collaborate
cross-culturally and work with colleagues like they’re sitting next to them, even
as travel budgets are being cut and carbon reduction policies imposed.
our solution
We have enhanced our Telepresence solution so that more meetings than ever can
take place in a near-real virtual
environment, with:
-
Telepresence Community for businessto- business meetings between Cisco Telepresence customers on our network
-
Telepresence Management seamlessly blends system and network management, providing valuable information on utilization and network performance
-
Concierge Service offers end-user support for booking and scheduling meetings, along with online assistance
-
New room sizes: 18-seat room for larger meetings or training sessions and an executive office system for a single user
-
New Telepresence Connect countries: Columbia, Indonesia, Malaysia, Thailand, Venezuela and Vietnam, bringing the total country availability to 40.
our approach
We offer a complete Telepresence solution, including: consulting, design, project
management, deployment, maintenance, service management and a purpose-built network.
- Telepresence Connect provides unrivaled network service availability in 40 countries
- Telepresence Community allows you to connect with your partners, suppliers or distributors across our network
- Telepresence Management offers proactive monitoring, incident detection, remote maintenance, change, release and inventory management and reporting. System support services are powered by Cisco.
the result
Telepresence is far superior to conventional videoconferencing. Users experience
a life-like meeting, enabling them to interact as if they were in the same room.
It greatly improves video and speech intelligibility, vastly reducing meeting
fatigue. Because it is easy to use, employees can focus on the agenda, not on
the technology, communicating naturally and effectively.
business benefits
Telepresence helps reduce travel expenses and increase employee and executive
productivity by saving working hours that would previously have been lost during
travel. It makes remote collaboration easier, promoting quicker decision-making
and issue resolution and can speed time-to-market or sales. In practice, Telepresence
utilization far exceeds standard videoconferencing, which means faster payback:
40-50% utilization (80-100 hours per month) with Telepresence versus 5-8% utilization
with standard videoconferencing.
print this page
send to a colleaguehighlights
We have strengthened our Telepresence solution with an improved management platform, extended footprint, new room sizes and the ability to conference with other Telepresence users on our global network.
