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issue 3 - June 2008

Mobile Office

business challenge

The enterprise mobility market is highly fragmented, impacting IT managers and end users alike. Millions of mobile workers are forced to integrate devices and applications on their own without adequate support or training, while IT managers struggle to impose consistency, compliance and good security policies.

our solution

Designed for mobile workers and home-based staff, Mobile Office is our fully-managed integrated solution that offers a risk-free reduction in complexity and costs. It combines our award-winning network access client Business Everywhere with mobile device deployment, security and application management. In addition, Mobile Office includes a local end user helpdesk and a unique administrator’s portal for inventory and patch management.

our approach

Mobile Office, which is initially available in North America, comprises:
  • mobile access and security: network access client software for wireless and cellular networks, and managed push email for PDAs
  • mobile device management: automatic inventory of devices, software detection, compliance check, patch distribution and remote kill
  • mobile device deployment: centralized staging and project management, initial software installation and device certification
  • extensive customer support: U.S. helpdesk providing local support for end users and integrated portal for laptops and PDAs

the result

Mobile Office dramatically reduces the cost and complexity of managing distributed mobile environments. End users benefit from fully-integrated and ready-to-go mobile devices, while IT managers can enforce their security policy through remote patch management and remote kill.

business benefits

With a single bill from a single provider, you benefit from lower mobility costs. And with only a single interface to manage an entire mobile environment, you can control and enjoy a substantially reduced total cost of ownership. Your end users also benefit from vastly improved productivity because they no longer need to install, maintain and support their own mobile devices and software.