how Orange supports its customers in North America

Ken Prock leads the support team in North America and explains their role in supporting customers in the region. The team includes field engineers, service management, networks maintenance and service delivery. All the staff develop close relationships with their customers and are responsible for ensuring that the connectivity in their location is up and running in all situations - including hurricanes. They also ensure that they can deal with the majority of incidents immediately by carrying a top ten list of parts with them to every call out.

Outsourcing services, 2009 CxO Survey Results

This survey of CxO-level decision makers from 600 multinationals in 14 European countries was conducted during the third quarter of 2009 to assess the outsourcing trends of multinationals.

videoconferencing made simple

With Open Videopresence, Orange Business Services frees and makes videoconferencing easy.

An open service, compatible with all existing networks and equipment;
A simple service, managed by Orange Business Services with guaranteed quality of service;
A packaged price, without prior equipment investment, provides quick ROI thanks to the reduction of business trip costs.

• Open Videopresence, videoconferencing in complete simplicity