Microsoft: a major partner for boosting business transformation

A fruitful and long-lasting partnership

Combining consulting, integration expertise and managed services with products from Microsoft, Orange Business supports companies in all areas of your digital transformation:

• Messaging and unified collaboration solutions, Teams telephony and meetings
• Application development for a 360° customer experience
• Big data analytics through a single, global point of contact
• Migration and managed applications on AZURE
• Customer relationship management and business applications

Together, we focus on reinventing the way you interact and benefit from technology toward a more secure and open world.

Helping customers embrace the digital revolution

Orange offers its customers the reliability of its operator infrastructures and the agility of its digital solutions integrator activities, to support them at every stage of their transformation around the Microsoft environment.

Orange Business helps global enterprises progress their digital transformation journey by providing comprehensive service offerings, from consulting to user provisioning, support and training, to ensure end-user adoption. We have experience with all-scale worldwide deployments in a multitude of design scenarios based on Microsoft products. We leverage our expertise and experience to enhance Microsoft 365 with a high-quality global voice solution for PSTN (public switched telephone network) calling and an extensive selection of ecosystem components.

In addition, our offering includes an end-to-end user experience and a comprehensive "modern workplace" value proposition around Microsoft 365 solutions. This combines productivity, collaboration, unified communications, security and analytics tools, as well as vertical solutions and services to meet the business needs of our customers.

Another key area of the Orange Business and Microsoft partnership is the cloud. Orange Business offers a comprehensive Cloud Professional and Managed Services portfolio for Azure, including audit and consulting capabilities, architecture and landing zone deployment, application migration and modernization, and data and IoT projects, all delivered according to the Azure Cloud Adoption Framework. Orange Business also has extensive experience in virtual desktop infrastructure, including Citrix solutions and Azure Virtual Desktop.

Combining this Azure expertise with our legacy private cloud expertise enables Orange Business to design, build and run complex solutions around Microsoft's hybrid services, such as Azure Stack HCI or Azure Arc. In addition, a new offer from Orange Business proposes adaptive operations of managed services dedicated to Microsoft's Azure Cloud. This is a crucial step forward for customers who do not have the resources, time or know-how to manage their Azure Cloud themselves. Our management offers, dedicated to Microsoft's Azure Cloud, enable businesses to entrust us with managing their cloud services and infrastructure.

In the business applications and customer relationship (CRM) area, we are already thinking of tomorrow's needs. The Orange Business offers built around Dynamics 365 CRM are increasingly advanced. Tomorrow, via artificial intelligence and more specifically, chatbots, conversational agents will interact with users and provide a complete and satisfying experience. AI and bots will play an increasing role in the workspace and transform the employee workplace and the customer relationship delivered.

Products and services using Microsoft technology

• Unified communications and collaboration
• Direct routing
• Get connected with Office 365 Skype for Business® / Teams®
• Azure

Our certifications

Distinguished as a Gold Partner by Microsoft technologies since 2001, Orange Business has managed to maintain its level of excellence in communications, collaboration, cloud and security.

Recently, Microsoft announced their new certification program, “Microsoft AI Cloud Partner Program,” replacing the gold and silver competencies. It includes Solution Partner designations that are aligned to Microsoft’s six solution areas. A seventh designation “Microsoft Cloud” is only awarded to companies who have succeeded in all other six designations.

Orange Business has obtained all available Solution Partner designations and therefore earned the Microsoft Cloud designation. This highlights our capability to deliver successful cloud projects in any of the Microsoft solution areas.

To summarize, Orange Business is a Solutions Partner in the following areas:

In addition to the Solutions Partner designations, Orange Business has obtained several specializations in various domains, again demonstrating our wide area of expertise:

• Modernization of Web Applications
• Low-code Application Development
• Azure Virtual Desktop
• Adoption and Change Management
• Calling for Microsoft Teams
• Meetings and Meeting Rooms for Microsoft Teams
• Modernize Endpoints
• Cloud Security
• Threat Protection

Enterprise digital transformation

Lundin Energy adopts Orange Business voice capabilities to streamline communications

Lyon Parc Auto simplified parking with contactless mobile app

The digital transformation of the Orange Business sales force