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    Digital infrastructure

    Digital consulting

    Take advantage of our expertise, strategy and innovation with digital consulting for seamless transitions, optimized operations and competitive edge.

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    SASE (Secure Access Service Edge)

    Empower your teams to work together from anywhere with a secure, distributed network that’s designed to fit your needs.

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    Cloud networking

    We design, build and manage secure, scalable, automated cloud infrastructure for your global cloud estate with reliable services and guaranteed SLAs.

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    Multi-cloud optimization

    Multi-cloud optimization lets you tailor your cloud strategy to your unique needs, while optimizing performance, cost efficiency and resilience.

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    With Orange Quantum Defender the Quantum threat stops here !

    Protect critical assets with Quantum-safe solutions, including Post-Quantum Cryptography and Quantum Key Distribution.​

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    All digital infrastructure

    Employee experience

    Implement a collaboration solution designed for your employees

    Unleash potential with a secure, collaborative work environment tailored to each individual employee.

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    Provide an outstanding employee experience

    Boost your performance and your appeal by ensuring a high-performance, agile and innovative work environment.

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    Enable efficient hybrid working

    Establish and secure hybrid working for the long term.

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    Manage growing complexity

    Successfully transform the management of your digital work environment.

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    Contribute positively to your social and environmental objectives

    Build a sustainable, inclusive and sovereign digital work environment.

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    Customer experience

    Cognitive omnichannel customer experience

    Focus on omni-channel marketing to improve customer satisfaction and cognitive experience to increase responsiveness.

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    Digital omnipresence and data value creation

    Transform your business with digital omnipresence and the power of data for an exceptional, personalized customer experience.

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    Human interaction at the right time

    Put people at the heart of your CX strategy. Gauging emotions and responses help you deliver the right balance of technology and human contact.

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    Operational experience

    Secure and flexible infrastructure

    Build digital infrastructure for operational excellence and sustainable business outcomes.

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    Connected smart products

    Enhance efficiency, deliver real-time insights and enable seamless customization with connected smart products.

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    Operational efficiency

    Improve quality and productivity through automation, supervision, digitization and optimization technologies.

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    Assisted workers

    Empower employee efficiency and increase workplace safety with IT solutions.

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    Cybersecurity

    Secure the enterprise

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    Data & AI

    AI, Generative AI, and Intelligent Agents — Power Up Your Performance

    At Orange Business, we support you end-to-end with trusted solutions and services that ensure the success of your AI strategy and projects.

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    Data Management: Take control of your data assets

    Data Management ensures your data is usable, high-quality, secure, and governed. It also guarantees compliance with key regulations such as GDPR, NIS2, and the AI Act, while giving your business teams fast, easy access to reliable information.

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    Data Architecture: Design and deploy your technology platform

    Combining strategic guidance with hands-on implementation, our approach ensures your platform is aligned with both business goals and technical requirements. The result: a coherent, agile, and high-performing data environment that enables optimal data usage across your organization.

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    Data Intelligence: See Clearly. Decide Confidently.

    Our Business Intelligence services help you transform raw data into strategic insights — by putting the right processes, tools, and methods in place to drive smarter decisions, foster innovation, and create lasting value.

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    All our Data & AI expertise

    Digital Trust

    Relying on a resilient and secure infrastructure

    Digital trust relies on resilient, secure connectivity, enabling access to trusted digital infrastructures. Orange Business uses its own network to create the digital services of tomorrow.

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    Data, AI & IoT

    Flux Vision: improve your customer knowledge

    Drive your business with insightful statistics on people-mobility patterns using mobile network data

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    Live Objects: a secure platform for your objects and data

    Boost the potential of your IoT projects with our secure, cloud-based platform

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    IoT Managed Global Connectivity: reliable and highly-secure IoT cellular connectivity for the worldwide deployment of your devices

    Empower your IoT-connected devices on the Orange global cellular network

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    Live Intelligence

    Optimising the operational efficiency of your team with generative AI

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    Internet and networks

    Flexible SD-WAN

    Unleash the potential of your network securely with Flexible SD-WAN

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    Internet Platinum

    Internet Platinum offers dedicated Internet access with 100% guaranteed bandwidth on the Orange network.

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    Evolution Platform Catalog

    Design, deploy and easily manage a platform of connectivity, cybersecurity and cloud services that keeps pace with the changing needs of your business.

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    Virtual Network Edge

    Unlock the power of virtualized connectivity at the edge of your network.

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    Fixed-line and VoIP telephony

    Business Talk: rationalize telephony services to any country around the world

    Connect all your offices around the world with seamless voice services

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    Mobility

    Multisourcing Service Integration for Mobility: a simple answer to managing international mobility

    Simplify and optimize the management of multiple mobile service providers

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    Device Management Premium: unified endpoint management to manage, configure and secure enterprise devices, applications, content and access to corporate resources

    Securely and privately access corporate data and apps using any device with unified endpoint management from Orange

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    Telecom Expense Management: a single platform to manage your telecom assets

    Optimize the costs of your enterprise mobile fleet

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    International Mobility Management: deploy and manage your mobility solutions

    Deploy and manage your global mobility solutions with a comprehensive suite of expert services

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    Collaboration and remote working

    Business Together Cisco: your dedicated unified communications and collaboration solution

    Improve productivity with a flexible suite of unified communications services for large enterprises

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    Business Together with Microsoft: a flexible suite of communication and collaboration services

    Increase teamwork and productivity with our flexible suite of communications and collaboration tools

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    Open Videopresence: videoconferencing solutions adapted to your needs

    Collaborate around the world with premium, interactive virtual conference rooms

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    Security

    Anticipate

    Proactive cybersecurity: anticipate and prevent digital threats.

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    Detect and Respond

    Orange Cyberdefense provides comprehensive cybersecurity by detecting real-time threats and responding swiftly to minimize damage.

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    Protect

    A comprehensive set of protection solutions to secure endpoints, networks and data, ensuring continuous operations and mitigating cybersecurity risks.

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    Managed DDoS Protection: defend against all types of denial-of-service attacks

    Protect your activities from denial-of-service attacks

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    Cloud

    Cloud Services

    Professional and managed services in the cloud

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    Galerie: secure access to the cloud via your VPN or SD-WAN

    Enable secure access to cloud services via your VPN or SD-WAN

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    Private and hybrid cloud

    Our private and hybrid cloud solutions to facilitate your digital transformation.

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    On demand Cloud Connect

    Create and manage your connections to the cloud with complete autonomy

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    Customer experience

    Robotic Process Automation: build the workforce of tomorrow

    Build the workforce of tomorrow

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    Callbot: reinventing customer service with enhanced, future-ready self service

    Boost the potential of your calling experience

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    Unified Engagement Suite - Genesys

    Augment your customer experience by seamlessly orchestrating the entire customer journey. Harness the power of advanced tools, like predictive routing, agent assist, AI and omnichannel conversations, to boost your contact center KPIs.

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    Managed Voice Portal: perfect your self-services experience

    Build a next-generation, AI-powered calling experience

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    Consulting and digital transformation

    Multisourcing Service Integration

    Centrally manage all of your IT services expenses and performance

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    Deployment Services

    Purchase, delivery and installation of your IT infrastructure components at all your international locations

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  • Customer stories
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    Aberg Connect launches Europe-wide tire pressure monitoring system

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    Amerigo migrates to a single cloud: maximum security objectives

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    [LOGO][SVG] Colgate

    Colgate-Palmolive adopts SD-WAN to help enable business agility and change

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    [LOGO][SVG] MPSA

    For the MPSA Group, AWS cloud brings security, flexibility and innovation

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    [LOGO][SVG] Mondelez

    Mondelēz International carries out major global communications transformation

    Link to Mondelēz International carries out major global communications transformation
    [LOGO][SVG] Toyota

    Toyota gets connected cars in the right lane to identify traffic hazard spots and improve roadsafety

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    We firmly believe that every technological advancement should benefit humanity, society and the planet. We advocate for an ethical, responsible and inclusive visualization of digital technologies.

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    Together, let’s imagine and build a more harmonious future for generations to come. Embark on a journey to gain valuable experience and explore unprecedented possibilities. At Orange, we are committed to unlocking the unique potential within each individual.

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    Our expertise

    Rely on our know-how as a network and digital integrator and our extensive experience in next-generation connectivity solutions to make your digital transformation efficient and sustainable.

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Bernard Duporge

Cut costs and boost trust with a secure contact center payment solution

Articles

Customer Experience

July 14, 2021

Link to Cut costs and boost trust with a secure contact center payment solution

Step by step guide to contact center implementation

Articles

Customer Experience

August 21, 2015

Link to Step by step guide to contact center implementation

Unified Engagement Suite - Genesys

Solutions

Augment your customer experience by seamlessly orchestrating the entire customer journey. Harness…

  • Orchestrate the entire customer journey as one conversation
  • Easily scale and evolve with our future-proof solution
Link to Unified Engagement Suite - Genesys
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