Bringing you technical support for your solutions
Technical Management is about operationally conducting all the technical activities of your solution, from deployment and integration to execution, with the required skills and technology based on the complexity of your solution.
Focal point of technical ownership
- Designated, highly-experienced technical resource
- Technical governance
- Support for operational integration and disputes with third parties
- English speaking (other languages are an option)
Technical governance
- Enriching design consistency
- Controlling the technical integration of your solution
- Maintaining overall solution performance and scalability
End-to-end visibility
- Technical dependencies
- Possible improvement
- Optimization opportunities
Your main benefits
Serenity
- Focal point of technical ownership for your solution
- Experienced engineers with the highest levels of certification
- Orchestration and consistency of technical activities throughout the product lifecycle (from simple changes to major transformation)
- Accelerated and secured Orange solutions integration
Personalized support
- Adaptable level of support tailored to your solution’s complexity and size
- Local proximity in regions and flexibility with our Major Service Centers
- Operational representation towards your third-party providers
Savings
- Optimization of the solution, throughout your entire integration and deployment
- Cost control as per the solution performance requirement
What makes the difference with Orange?
Covering service transition phase, from seamless deployment to acceptance tests and handover to operations
Hedging all operational phases, from changes and releases to deployment and support for incidents and crisis and optimization proposals
Providing full lifecycle coverage, from final design validation to operations consultancy, performance and security compliance, and improvement proposals, especially for complex solutions
Related products
Multisourcing Service Integration
Ensure end-to-end compliance, governance and performance when integrating multiple suppliers
Service Optimize
Maximize the operational performance of your solutions with accountability