Orange Business Services is placed in Leaders position for 2nd year in a row in the "Magic Quadrant for Contact Center as a Service, Western Europe"
Date: 24 October 2016
Analysts: Steve Blood, Drew Kraus, Daniel O'Connell
Orange Business Services is placed in Leaders position for the second year in a row in this Gartner Magic Quadrant for Contact Center as a Service, Western Europe.
According to Gartner, Orange should be considered by organizations with Pan-European requirements for CCaaS that want to consolidate suppliers for easier vendor management.
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