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The business case for migration to Microsoft LyncAre users clamoring for new integrated and mobile communications tools?...
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Making VIP e-commerce experience more humanPandemic or not, Philip Morris delivers a strong emotional bond with their brand and agents leveraging video to make remote interactions more human-like....
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unified communications sourcing: make the right choiceThere are many different ways of procuring unified communications (UC) and the best choice will depend on your organization's requirements. Do you go for t...
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Ensure performance for remote working and collaborationWatch this webinar and learn how to ensure maximum performance for remote working and collaboration in an environment of disruption....
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[Replay] AI-powered customer experienceHear Forrester walking us through the new CX reality and how AI & Automation help transform your contact center into a full-on customer engagement center....