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Expertise
Customer experience
Employee experience
Operational experience
Data & AI
Digital infrastructure
Cybersecurity
Customer experience
Cognitive omnichannel customer experience
Focus on omni-channel marketing to improve customer satisfaction and cognitive experience to increase responsiveness.
Digital omnipresence and data value creation
Transform your business with digital omnipresence and the power of data for an exceptional, personalized customer experience.
Human interaction at the right time
Put people at the heart of your CX strategy. Gauging emotions and responses help you deliver the right balance of technology and human contact.
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Employee experience
Provide an outstanding employee experience
Boost your performance and your appeal by ensuring a high-performance, agile and innovative work environment.
Implement a collaboration solution designed for your employees
Unleash potential with a secure, collaborative work environment tailored to each individual employee.
Enable efficient hybrid working
Establish and secure hybrid working for the long term.
Manage growing complexity
Successfully transform the management of your digital work environment.
Contribute positively to your social and environmental objectives
Build a sustainable, inclusive and sovereign digital work environment.
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Operational experience
Connected smart products
Enhance efficiency, deliver real-time insights and enable seamless customization with connected smart products.
Secure and flexible infrastructure
Build digital infrastructure for operational excellence and sustainable business outcomes.
Assisted workers
Empower employee efficiency and increase workplace safety with IT solutions.
ESG performance
Harness the power of IT to enhance environmental performance, from strategic insights to pragmatic, sustainable solutions.
Operational efficiency
Improve quality and productivity through automation, supervision, digitization and optimization technologies.
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Data & AI
Strengthen Data Governance
Develop a comprehensive framework to manage data as a valuable asset. Align people, processes, and tools with the data strategy to ensure responsible, strategic data usage across the organization.
Centralize data for easier access, better integration, and faster insights
Construct a cohesive, reliable data platform that translates real-world interactions into actionable insights. Ensure seamless access to high-quality data to fuel innovation and informed decision-making.
Define a winning Data Strategy
Establish a clear and actionable data strategy that guides how data is utilized. Optimize the value of AI models, transforming your organization into a data-centric powerhouse.
Cultivate a Data-Driven Culture
Create an environment where data is recognized as a strategic asset. Foster understanding and valuation of data at every level, turning it into a powerful driver for innovation and efficiency.
Activate Insights with GenAI and AI
Move beyond the AI hype with a pragmatic approach. Scale AI deployment to achieve measurable impact, ensuring AI technology delivers real value and positive outcomes.
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Digital infrastructure
Digital consulting
Take advantage of our expertise, strategy and innovation with digital consulting for seamless transitions, optimized operations and competitive edge.
SASE (Secure Access Service Edge)
Empower your teams to work together from anywhere with a secure, distributed network that’s designed to fit your needs.
Cloud networking
We design, build and manage secure, scalable, automated cloud infrastructure for your global cloud estate with reliable services and guaranteed SLAs.
Multi-cloud optimization
Multi-cloud optimization lets you tailor your cloud strategy to your unique needs, while optimizing performance, cost efficiency and resilience.
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Cybersecurity
Secure the enterprise
Solutions
AI & Data Intelligence
Customer experience
Consulting and digital transformation
Internet and networks
Collaboration and remote working
Cloud
Security
AI & Data Intelligence
Data & AI Architecture Assessment
Optimizing value creation through a modern and efficient data platform
AI Center of Excellence (CoE)
Empowering your team with expert guidance to accelerate AI transformation
Cloud MVP
Future-Proof your Business with a cost-effective Cloud Data Platform
AI Strategy & Use Case Prioritization
Unlock the transformative power of AI through strategic prioritization and actionable insights
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Customer experience
CX of the Future Firestarter
Kickstarting your journey towards seamless and unified customer experiences
Contact Center Access
Receive calls from anywhere in the world and manage them in real time
Unified Engagement Suite - Genesys
Augment your customer experience by orchestrating the entire customer journey
Unified Engagement Suite - NICE
A cloud-based customer-experience platform with seamless omnichannel capabilities, analytics and automation
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Consulting and digital transformation
Asset and Data Management
Manage the lifecycle of your assets, support contracts, software and services with complete visibility of your entire IT environment, while maintaining the integrity of your data
Deployment Services
Purchase, delivery and installation of your IT infrastructure components at all your international locations
Digital System Integration
Integrate your multiple sources of data in an end-to-end service management ecosystem for autonomy and visibility
Multisourcing Service Integration
Centrally manage all of your IT services expenses and performance
Operational Support Services
Optimize costs and maximize the availability of your IT infrastructure with consistent support services worldwide
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Internet and networks
Evolution Platform Catalog
Design, deploy and easily manage a platform of connectivity, cybersecurity and cloud services that keeps pace with the changing needs of your business
Flexible SD-Branch
Manage your corporate network in the cloud with lower costs and seamless security, while delivering an optimal user experience
Internet Platinum
Internet Platinum offers dedicated Internet access with 100% guaranteed bandwidth on the Orange network
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Collaboration and remote working
Workplace Together [Webex]
Cisco telephony and collaboration tools managed by Orange
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Cloud
Cloud Infrastructures
Gain agility, resilience and performance with the cloud
On demand Cloud Connect
Create and manage your connections to the cloud with complete autonomy
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Security
Anticipate
Proactive cybersecurity: anticipate and prevent digital threats
Detect and Respond
A comprehensive cybersecurity by detecting real-time threats and responding swiftly to minimize damage
Protect
A comprehensive set of protection solutions to secure endpoints, networks and data, ensuring continuous operations and mitigating cybersecurity risks
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Customer stories
Customer stories
Customer stories
Data Analysis contributes to safe & efficient Shipping in the Port of Antwerp-Bruges
De Lijn Data Visualization enhances public transport service
How an AI-driven bot delivers cutting-edge customer service at Belfius Insurance
Smart charging services: enabling fast growth for green mobility with Zaptec
Tailor-made insights for the right customer at SD Worx
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News and events
News
Events
White papers
News
Tēnaka partners with Orange Business to scale its coral reef restorati
Technology solution to automate and scale coral reef and marine biodiversity monitoring Tēnaka to benefit remotely from near real-time data from the coral reef, allowing scientists to spend more time regenerating reefs
Orange Business is awarded Adobe Digital Experience - Emerging Partner
We are thrilled to announce that our partner, Adobe, has honored Orange Business with the "Digital Experience - Emerging Partner of the Year" award for Western Europe.
Events
Do not miss our next events, and subscribe to our newsletter.
White papers
Artificial Intelligence Whitepaper: Stay in the control of your future
Data Ethics/AI Ethics: the 2 faces of a responsible future
Generative AI: Visa for a more interactive digital future
Customer Data Platform - Download the whitepaper
CX in Retail Banking:Digital transformation boosts Customer Experience
About us
About us
About us
Join us
Together, let’s imagine and build a more harmonious future for generations to come. Embark on a journey to gain valuable experience and explore unprecedented possibilities. At Orange, we are committed to unlocking the unique potential within each individual.
Our story
Orange Business is the Orange Group entity dedicated to businesses and organizations.
Corporate social responsibility
We firmly believe that every technological advancement should benefit humanity, society and the planet. We advocate for an ethical, responsible and inclusive visualization of digital technologies.
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