Insights

Retail banking is at a turning point. Customers demand seamless, personalized experiences across channels. Banks must adapt to rapid tech changes, stricter regulations, and competition from digital-first disruptors to stay ahead.

Orange Business, named "Best in Class" for AI and Gen AI in Europe by PAC RADAR 2024, showcases expertise, customer focus, and innovation, empowering businesses to unlock AI's transformative potential.

Technology solution to automate and scale coral reef and marine biodiversity monitoring
Tēnaka to benefit remotely from near real-time data from the coral reef, allowing scientists to spend more time regenerating reefs

We are thrilled to announce that our partner, Adobe, has honored Orange Business with the "Digital Experience - Emerging Partner of the Year" award for Western Europe.

The cost to businesses due to disrupted contact centre experiences has reached an unprecedented level. Customers encounter inconsistent interactions, messages, and assistance depending on the communication channels they choose to use. In addition, em

We are delighted to announce that starting from November 16th, Business & Decision in the listed countries (Belgium, The Netherlands, Luxembourg, Switzerland, and Spain) has officially become Orange Business.

Setting the strategic foundations for Customer 360° and personalization at scale.

A whitepaper to understand and apply the concepts of Data Mesh

While the concept of generative AI is not new, and even less so is artificial intelligence, the real ChatGPT revolution is not so much in the technology itself as in its ability to target a very broad audience. So how can we facilitate the deployment

If there is one topic that really ignites passion and fuels all ideas and discussions in the world of new technologies, it’s Artificial Intelligence. What are the opportunities for enterprises? How to launch A

Explore the interplay between data ethics and AI ethics, and how they shape a responsible future in tech. Learn why transparency, fairness, and accountability are key in digital transformation.