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CTI

Computer Telephony Integration (CTI)

Solutions designed to help the user to get the best from his system:
 
In a demanding trading environment, information and speed of data exchange are of the utmost importance. The CTI Suite can deliver critical and timely information to Trading Solutions Voice Platform users. CTI Suite allows computers to interact with voice trading terminals to provide a critical exchange of telephony information. For example, a user might want to click-to-dial from an address book or contact on the PC, or have more caller-related information appear on the PC screen in a configurable format before it is answered.
Compliant with TAPI standard, our CTI Suite can be integrated into a variety of desktop applications such as Contact/Email Managements systems (e.g. Outlook & Lotus Notes), CRM systems, OMS systems, instant messaging applications.