systems

Trading Solutions Voice Platform: keep racing ahead

The single most important factor driving successful trading today is quick, effective communications. Deals can be made and lost in a matter of seconds. To stay ahead, not even a single call can be lost. In a fast-changing financial world, Trading Solutions Voice Platform provides traders with the most efficient available voice system and seamless integration into the customer's environment. Trading Solutions Voice Platform has been designed keeping in mind your environment, for today and for the future.

unrivalled ergonomics

Clear display, instant crystal-clear communications, and intuitive perception of what is going on within the trading community: the innovations Orange Business Services - Trading Solutions has developed into its turrets - touch-screen, colour display, spatial surround sound, echo cancelling, and the associated PC with ACFs (Advanced Call Functions) - ensures the best possible working conditions for the trader and helps him save that split-second which will make the difference.

a multitask, real time operating system

Not a single call lost: Trading Solutions Voice Platform guarantees you the best built-in security and a non blocking telephone capacity, thanks to its architecture based on a duplicated bus distributing information to all emitting elements. Connection time is only 20 milliseconds, and you can manage up to 28 calls at the same time.

absolute reliability

Business must never stop during working hours: Trading Solutions Voice Platform has been designed in such a way that the system will never let you down, thanks to its double ring structure - a technology exclusive to Orange Business Services. Should the slightest problem occur on a ring, the second ring will relay at once, automatically, without losing a millisecond. Our JadeSuite software ensures faultless management and supervision.

an open system

Want to integrate with your existing applications and equipment? Orange Business Services provides a set of interfaces (LDAP, QSIG, TAPI,.). Its TAPI v3.1 based CTI (Computer Telephony Integration) architecture makes integration of your IT applications and communication platform a simple task.

.tailored to your own needs.

Want to customise Trading Solutions Voice Platform to your requirements? The SDK (Software Development Kit) - a set of API (Application Programming Interface) - developed for Trading Solutions Voice Platform, gives you the ability to integrate easily, relying on standard web services with all applications you need.

and designed to evolve

Trading Solutions Voice Platform is flexible:
- its modularity allows for creating a 4000 position international enterprise wide, trading platform by interconnecting several systems together.
- free seating function allows traders to move from one turret to another, from one site to another - yet finding instantly, through a password, their customised work environment.
- built-in TDM/IP double technology allows you to switch to VoIP when the time comes, without having to change your system.

There is undoubtedly an increasing demand for convergence between data and voice in a dealing room environment. The demand for integrating video remains low for several reasons including confidentiality, security and bandwidth requirements. Therefore, for video applications, we recommend to use PC-based solutions: gathering video and voice streams all-in-one, allowing for some integration.

By utilising IP technology for convergence, Orange Business Services - Trading Solutions is offering a step by step approach to IP enabling customers to implement this migration at their own pace when business dictates.

The main triggers to adopting IP are:
- increased number of multimedia applications combining voice, video, data. These applications are efficiently sustained by IP infrastructure
- mobility: IP infrastructures enable increased mobility: trading from home or from an airport if you're a manager using IP/VPN secured connections. Even though today's regulations don't permit it, we can visualise expanding trading to PDA phones in the future
- business continuity planning (BCP): using IP enables customers to be "location independent" that is to say installing the equipment (turrets, loggers,etc) far from the telephony system. This allows customers to distribute assets in different geographical locations and reduce vulnerability. IP technology also offers the ability to manage different routes to reach specific equipment and bypassing redundant connectivity

There are still some hurdles in adopting IP. Not all customers have the same level of strategic IT maturity concerning the implementation of IP and consequently will not attain all the potential benefits. In addition, there is no market leading, "killer application" which delivers all the features expected by customers. In some instances (e.g. limited bandwidth when mixing voice and data) the switch to IP may not be at the level expected for trading exchanges.

Therefore, we propose a step by step approach in order to help you to migrate at your own pace when business proves benefit.

This strategy enables you to:
- leverage existing TDM investments and minimise write-off.
- acquire the necessary skills and experience to manage IP infrastructure.
- make a smooth transition by limiting risks.

To do so Orange Business Services - Trading Solutions offers:
- IP/TDM turrets: we were the first to introduce a native IP/TDM hybrid turret: the Trading Solutions Mach3D. This turret can be initially connected in TDM then seamlessly switched to IP without any intervention or re-cabling on the turret. This ensures the trader's work will not be disturbed or interrupted. This strategy of hybrid proves to be very successful, since Orange Business Services has installed its 5000th turret in 15 months. Once you are using IP you can place the Trading Solutions Mach 3D in a remote location using an IP/VPN link. This is the perfect solution for satellite offices, remote trading, and BCP (Business Continuity Planning) strategy.
- IP/TDM gateways: customers can choose to interconnect their system either in TDM or IP using TDM leased lines or an IP/VPN. They can then benefit from global free-seating as well as low cost routing mechanisms.
- IP/TDM recording: we offer different TDM recording solutions and today we have many certified partners. We are currently working on proposing an IP recording solution which will enable customers to place the loggers in a secure environment far from the system and consolidate different locations on central recording equipment.
- Services: we created the IP CoEs (Centre of Expertise): a dedicated team of certified experts (CCIE) to offer a comprehensive portfolio of services to help our customers manage their IP environment and the IP migration: IP readiness audit, consultancy, IP architectures design and implementation, VoIP deployment...