As your activity varies from day to day, your system must be adapted to suit. And top performance must be consistent to allow users to focus on their job. System control, management, adaptations and protection tasks must be carried out on a daily basis, transparently towards users.

 

Orange Business Services can perform all usual administration tasks through a range of services offered in pack form, ensuring consistent quality levels at a fixed cost:

 

'MAC' stands for 'Moves Adds and Changes': that describes all the modifications you will ask us to carry out along daily changes in your activity - move a turret or loudspeakers, add a position, change a configuration. The MAC Pack is subscribed on a yearly basis: you decide upon a fixed amount of hours; you call every time you need a MAC operation; spent time is noted in a logbook you keep and deducted from your time credit.

 

Allows us to carry out, quickly and remotely, all interventions your system needs daily, such as configuration management, adding/removal of lines, alarm control and management, configuration back-up, loggers supervision and management, summer/winter times set-up.

 

At agreed predetermined intervals, Orange Business Services carries out tests to check that your system configuration data are properly saved, available at any time, and that your system and its elements are in perfect working condition. This helps anticipating any potential hazard which could harm your activity.

 

Flowing of Trojan horses, increasing hacking attempts. When internet arrived into trading floors it brought with it communication vulnerability: through their Centres of Expertise (CoEs), Orange Business Services has developed specific skills in virus and hacking prevention, something no-one can afford to ignore now.

 

Intensively used, terminals get dirty very quickly: clean and germ-free turrets give your traders a more comfortable working environment, a bonus for productivity. Though, cleaning the screen and disinfecting handset, microphone or buttons of a live terminal needs specific skills that your everyday cleaning team does not master. We undertake such cleaning on request or at agreed predetermined intervals.