Get full visibility and control over your ICT infrastructure with our ITIL-aligned service management solutions. We provide experts, processes and tools to manage the full lifecycle of all of your products and services.
operational support services with InSITE
Our flexible, relevant, “fit-for-purpose” operational support services deliver an optimized total cost of ownership (TCO) and ROI. This is achieved through consolidated, centralized and controlled management, reduced risk, improved availability and performance – all underpinned by management information that supports your future IT strategy.
We offer global support in the areas of “service support” and “service delivery” in ITIL terminology and scale the solution to match your specific needs. When an incident occurs, we restore and test equipment to proper operational condition, through remote diagnostics and troubleshooting where possible, and on-site intervention when required.