Paris, Jan. 20, 2010
cited as the best service offer among nine providers
Orange Business Services is named a leader in The Forrester Wave™: Managed
Global MPLS Services, Q4 2009 , published in October 2009 by Forrester Research
Inc., an independent research firm.
Forrester evaluated the strengths and weaknesses of the providers across 54 criteria
in three main categories: current offering, strategy and market presence.
In assessing the highest score of Orange Business Services in current offering,
Forrester stated: “Orange has the broadest global MPLS service portfolio, the most comprehensive
and widely available access choices, and received very high scores for network
performance. It tied with [another vendor] for the very strong operations support
systems and processes supporting managed MPLS and with [two vendors] for the quality
of its NOC technical staff. It also received high customer satisfaction feedback,
got very high scores for its go-to-market strategy, and high scores for service
pricing, global sales and technical support capabilities, and its customer base.”
“Based on Business VPN, our industry-leading Managed Global MPLS Services, we
are very pleased Forrester’s report recognizes Orange Business Services as a leader,”
said Axel Haentjens, vice president, Marketing, Brand & External Communications,
Orange Business Services. “Innovation coupled with our historical strengths makes
us a leader in managing complex communications needs while our intensified focus
on real-time business and M2M provides customers new ways to innovate, save money,
and protect the environment.”
To view the full report,
click
here.
About Orange
Orange is the key brand of France Telecom, one of the world’s leading telecommunications
operators. With 126 million customers, the Orange brand now covers Internet, television
and mobile services in the majority of countries where the Group operates. At
the end of 2008, France Telecom had consolidated sales of 53.5 billion euros (38.1
billion euros for the first nine months of 2009) and at Sept. 30, 2009, the Group
had a customer base of 190 million customers in 32 countries. These include 128.8
million mobile customers and 13.4 million broadband Internet (ADSL) customers
worldwide. Orange is the number three mobile operator and the number two provider
of broadband Internet services in Europe and, under the brand Orange Business
Services, is one of the world leaders in providing telecommunications services
to multinational companies.
The Group's strategy, which is characterized by a strong focus on innovation,
convergence and effective cost management, aims to establish Orange as an integrated
operator and benchmark for new telecommunications services in Europe. Today the
Group remains focused on its core activities as a network operator, while working
to develop its position in new growth activities. To meet customer expectations,
the Group strives to provide products and services that are simple and user-friendly,
while maintaining a sustainable and responsible business model that can be adapted
to the requirements of a fast-paced and changing eco-system.
France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on
the New York Stock Exchange.
For more information:
www.orange.com,
www.francetelecom.com,
www.orange-business.com
Orange and any other Orange product or service names included in this material
are trade marks of Orange Personal Communications Services Limited, Orange France
or France Telecom.