Orange Business Services and Starwood Hotels & Resorts expand their relationship with a new six-year global agreement
Paris, July 9, 2007
Seamless integration of 120 Le Méridien properties and consolidation of data
centers demonstrates expertise in hospitality sector.
Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT), one of the leading hotel
and leisure companies in the world, has extended its relationship with Orange
Business Services by signing a six-year global agreement to service hotel properties
in 80 countries across the globe.
A customer for the past ten years, Starwood significantly expanded its partnership
with Orange Business Services by integrating its 120 newly acquired Le Méridien
properties into its MPLS IP VPN. In addition, Orange Business Services is now
providing managed services, including messaging, data center hosting and application
hosting, allowing Starwood to keep their focus on the core business of luxury
and upscale hotels and resorts.
Starwood maintains a leadership position in markets worldwide based on its superior
global distribution, coupled with strong brands and brand recognition. Its focus
on enhancing and streamlining their environment resulted in moving a data center
from their premises in Brussels to an Orange facility in London and also setting
up a data center in Singapore in an Orange facility. Orange Business Services
also manages the infrastructure and environment for critical business applications
for Starwood, including financial, sales and catering data. The global network
infrastructure supports their reservation systems, e-mail and internal corporate
traffic.
Consulting Expertise
Following a messaging assessment performed by professional services consultants,
Starwood opted for Orange’s Messaging Protection Suite (MPS) for their 45,000
users. MPS is a fully redundant, managed messaging solution, including anti-spam,
anti-virus and content filtering services for inbound and outbound e-mails. The
messaging assessment prompted a switch to the best practice approach for messaging
hygiene services – a cloud-based perimeter service actively managed by dedicated
experts. In addition to the noticeably improved messaging filtering, Starwood
recognized a reduction in Total Cost of Ownership (TCO) by migrating to an outsourced
solution.
“Our expanded relationship with Starwood is a perfect example of how multinational
companies can reduce their overall communications spend, while improving productivity,
security and efficiency by switching to managed services,” said Diana Leonard,
senior vice president of the Americas, Orange Business Services. “We are thrilled
that Starwood has confirmed its confidence in us with this expanded contract.”
About Starwood Hotels
Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) is one of the leading hotel
and leisure companies in the world with approximately 870 properties in more than
95 countries and 145,000 employees at its owned and managed properties. Starwood(R)
Hotels is a fully integrated owner, operator and franchisor of hotels and resorts
with the following internationally renowned brands: St. Regis(R), The Luxury Collection(R),
Sheraton(R), Westin(R), Four Points(R) by Sheraton, W(R), Le Méridien(R) and the
recently announced Aloft(SM). Starwood Hotels also owns Starwood Vacation Ownership,
Inc., one of the premier developers and operators of high quality vacation interval
ownership resorts. For more information, please visit
www.starwoodhotels.com.
About Orange Business Services
Orange Business Services represents the business communications solutions and
services provided by the France Telecom Group as of June 1, 2006. They were previously
sold under the France Telecom, Orange, Equant, Etrali, Almerys, EGT, Expertel
Consulting, France Telecom Intelmatique, SETIB and Solicia brands.
The offers include converged voice, data and mobile services as well as IT expertise
and managed services, all designed to transform business processes and improve
productivity. Orange Business Services is present in 166 countries and territories
and serves customers in 220.