Telecom Operators Business Brief
transformation in West African telecoms
The telecoms industry in West Africa has never seen so much change.
Liberalization is bringing fierce competition
to organizations that have never experienced competition before; new regional powerhouses are being created with scale and
local experience; the mobile market in urban centres is reaching saturation; and internet penetration has increased over 800%
in the last seven years. And this change is gathering pace: new services based on Internet Protocol (IP) technology will bring
ever more fierce competition and open up the market to players from outside the traditional telecoms environment.
new world, new rules
This new world has new rules. Incumbent operators cannot rely upon a cash cow of voice services operated in a monopoly – they must respond quickly and decisively. Operators are now faced with both multiple threats andopportunity but their ability to respond can be undermined by layer upon layer of complexity. Here in our Business Brief for Telecom Operators, we look at the impact that this competition, convergence and complexity is bringing to the West African telecoms market and the likely solution to conquering them – the transition to a new IP environment.
