Tuesday 14 June

arrivals & check-in

 18:00-19:30 

networking drinks in the Partner Village

informal buffet dinner

 Wednesday 15 June 

conference sessions

welcome & introduction
Helmut Reisinger, SVP Europe, Orange Business Services

what’s next for global markets?
where next?  
which markets will develop now and how fast?
how will the increasing move to emerging markets affect you?
how should you plan for a more volatile and uncertain future?

keynote address        
Dr Daniel Thorniley, President, DT-Global Business Consulting GmbH and former SVP, The Economist Group

global growth and transformation – a customer perspective
Aloys Kregting, CIO & Executive Vice-President ICT, DSM IT B.V.
Tobias Frank, CTO, Vale, Brazil

roundtable session with Orange Business Services Panel and customers

networking lunch

conference sessions

new technology dynamics
IT departments are under increasing pressure to deliver agility in a dynamic and unpredictable economy. At the same time end-users are becoming ever more demanding of technology, with expectations fuelled by their consumer experiences of new devices and instant application downloads.

new technologies & future priorities for IT departments
Sandra Ng, Group Vice President, ICT Practice, IDC

innovation and global transformation – a customer perspective
Jürgen Strahwald, Vice President IT Governance, Siemens Corporate IT

delivering competition-beating customer service using advanced communications and IT solutions
Bas Wijne, Director of IS-IT Orbit Showtime Network (The Middle East entertainment giant)

technology and innovation at Orange

managing your people in a fast-changing world
Fons Trompenaars, Consultant, author and world authority on cultural diversity

 16:50-18:00

Demo Lounge, Partner Village & Emerging Markets Zone

Visit our Partner Village to discover how Orange and our technology partners are working together to develop new innovations and support our solutions.

See the latest solutions from Orange Business Services in the Demo Lounge including super-fast broadband, video, machine-to-machine connectivity, cloud computing services, global managed mobile services, customer contact solutions, workspaces of the future and security services

Meet regional experts from Orange Business Services around the world in our Emerging Markets Zone, to discuss how Orange can help you solve your business challenges in developing markets

Industry sessions

Coaches depart for the BMW Museum
Early departures, until 18:30, will include a city tour

 cocktail reception at the BMW Museum

gala dinner in BMW World

 Thursday 16 June

 solution sessions 3

conference sessions

preparing for the future with Orange Business Services
how is Orange developing a strategy that will fully support you in meeting your business and technology challenges, today and in the future?

Orange Business Services – strategy and direction
Vivek Badrinath, CEO, Orange Business Services

customer perspective/technology strategy
Ernie Park, Vice President and Chief Information Officer Information Technology, 3M Company

business-critical communication services in a volatile world
Paul Joyce, SVP Operations, Orange Business Services plus Orange support teams from around the world via TelePresence

new horizons for consumers and business – the changing role of the global telecoms operator
Stéphane Richard, Chairman & CEO France Telecom-Orange

plenary close
Helmut Reisinger, SVP Europe, Orange Business Services

networking lunch

departure