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customer experience, need a hand? episode 3: set up a multimedia contact center
Flexible Contact Center is a multimedia contact center service accessible to everyone. It’s fast to set up and easy to use, helping you efficiently manage your customer contacts on the Web.
Peter Glock : the security issues on the cloud
During the Total Telecom World 2011 in London, Peter Glock, Cloud Services Director at Orange Business Services, underlines the main issues concerning the security in the cloud as the data location and compliance. ...
unified communications,
Our personal and professional lives are blighted by the sheer volume and variety of comms coming to us across multiple channels... Read the blog post and find here all our reports from Orange Business Live 2012 event.