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Orange Business Services launches Flexible Contact Center worlwide
Based on its success in France, Orange Business Services launches Flexible Contact Center, a new international cloud solution. Eric Stioui and Haytham Sawalhy (presales and regional directors of the customer contact services solutions domain) present the benefits of this contact center solution and...
BNP Paribas chose to work with Orange Business Services in a core aspect of its business, customer relationship management. We delivered an integrated voice over IP and multi-channel CRM solution, which is used by the bank's 12,500 agents. It enables the bank to better balance the workload...
As the “M2M & connected devices” conference gets closer (it’s happening on the 18th of September, more information here: http://oran.ge/1fTGMBe), Emmanuel Routier, Global M2M VP at Orange Business Services, gives us his perspective on the M2M industry status, its future, its potential...