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customer experience, need a hand? episode 3: set up a multimedia contact center
Flexible Contact Center is a multimedia contact center service accessible to everyone. It’s fast to set up and easy to use, helping you efficiently manage your customer contacts on the Web.
You've heard of the "Internet of Things” in the mass market, but do you know what's behind it from a business perspective? Machines and objects generate valuable data that can help enhance business efficiency, reduce costs and improve customer services. The Internet of Things is...
Any one of us, no matter what our role in the company, can unwittingly contribute to a cyber attack and cost our company millions. The question is no longer whether a company will be attacked, but where, when and how. This video can help to raise awareness of malware and other malicious software...