Orange Business Services launches Flexible Contact Center worlwide
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Based on its success in France, Orange Business Services launches Flexible Contact Center, a new international cloud solution. Eric Stioui and Haytham Sawalhy (presales and regional directors of the customer contact services solutions domain) present the benefits of this contact center solution and share a state-of-the-art analysis of the market expectactions.
Virtualization and cloud computing, customer relationship management (7)