Sorry, you need to enable JavaScript to visit this website.

Customer experience, need a hand? episode 1: set up a voice portal

February 19, 2015
2015-02-192016-11-30en
A proper telephone greeting and the ability to quickly and efficiently qualify customer needs are crucial for your business. Now you can offer outstanding customer service and optimize your resources by setting up an interactive voice response service to automatically answer incoming calls from your customers everywhere.
  • 02:33
    PT153S
  • Views
    154 times
  • Rate this video
    Average: 1.5 (4 votes)

customer experience, need a hand? episode 1: set up a voice portal

A proper telephone greeting and the ability to quickly and efficiently qualify customer needs are crucial for your business. Now you can offer outstanding customer service and optimize your resources by setting up an interactive voice response service to automatically answer incoming calls from your customers everywhere.

With Managed Voice Portal from Orange (replacing our Network-IVR solution) , you can easily create, modify and update your welcome menu and even access statistics with just a few clicks using a Web-based interface. Since Managed Voice Portal is flexible, easy to use and accessible to everyone, you can be more responsive to your customers, rapidly getting them the information they need and keeping them happy.

Primagaz selects Orange for end-to-end management of its telecoms infrastructure
Outsourcing infrastructure, comprehensive network management with Business VPN, unified cloud with Business Together as a Service ... a move of its headquarters to Paris-La Défense prompted Primagaz, an energy distributor in France, to rethink and modernize its entire telecom infrastructure. Alexis...
Our professional services include consulting, project management, service management and operational services. Together they will help you get the most out of your increasingly complex Information and communications technology (ICT) environment.
You've heard of the "Internet of Things” in the mass market, but do you know what's behind it from a business perspective? Machines and objects generate valuable data that can help enhance business efficiency, reduce costs and improve customer services. The Internet of Things is...