Orange Business Services for multinationals
wherever your customers are,
wherever your contact centers are,
we bring them together
You have customers around the world in different time zones and speaking different
languages. How you serve them directly impacts their perceptions of your business
and ultimately affects your bottom line.
With a fully managed contact center solution that spans the globe, you can support
all your customers efficiently ... all while maintaining your other operations
and keeping costs in check. By covering 95% of world telephony traffic, we can
help you to maintain local presence in your various markets while operating at
a global level.
Our multi-channel IP contact center solutions allow you to receive, qualify, distribute and process your customer contacts while keeping your activity under control. By setting up a virtual call center, you can spread the calls between your various sites regardless of where in the world they may be located.
Contact Center Access
A suite of services for international inbound call collection and outbound call delivery.
Network IVR
International network-based call qualification and customer self-service applications.
Network Contact Manager
Intelligent call routing services that allow you to build global and virtual contact center networks.
