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Enterprise Telephony

Enterprise Telephony
  • overview
  • what it does
  • client benefits
  • how it works
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An IP-based telephony infrastructure capable of transmitting all voice, video and data traffic via a single LAN/WAN network.

Enterprise Telephony: an IP-based telephony infrastructure
                     capable of transmitting all voice, video and data traffic via a single LAN/WAN network

IP-based telephony
If your company is still using traditional, circuit switched (PBX) equipment, in addition to separate data and voice networks for your multiple sites and organizations, a converged IP network can integrate your voice and data applications, allowing you to rationalize the use of telephony and data infrastructure in all your locations. For your equipment, you can choose between leading IP telephony vendors Cisco and Avaya, depending on your exact requirements.

improved service level
Enterprise Telephony improves service levels and reduces risk through innovative features delivered across all offices and to all users regardless of location. Enterprise Telephony is highly scalable and includes automatic upgrades to avoid technological obsolescence.

maximized IT resources
By choosing Enterprise Telephony, you can solve internal resource challenges by improving service with no increase in IT staff and focus on aligning services to business requirements.

increased end-user satisfaction
Enterprise Telephony facilitates common services in any location, including the office, virtual office and teleworking. It also integrates applications such as instant messaging (IM), presence awareness, video, calendar, meeting scheduling, etc.