Running the ICT infrastructure while providing the best possible
quality of service
, the highest level of security, the most up to date features, and the highest
grade of usability, is a difficult task. This is why an increasing number of clients
are deciding to focus on their core business activities therefore relinquishing
the responsibility for provisioning, delivering and managing the network and associated
services to a third party service provider or an outsourcing provider. Read the
"why large projects management" section to find out about the Orange approach
in this area.
In certain occasions, this kind of activity can be considered outsourcing. However,
there are various kinds of business telecommunications end to end services with
varying degrees of responsibilities from which customers can pick and choose.
For instance, assets (be they human or hardware) can be transferred to the service
provider or not. The client may also decide to retain the network management
organisation entirely, or in part, or to relinquish this responsibility entirely
in favour of a service provider. As a matter of fact, depending on whoever evaluates
such possibilities, they might or they might not be deemed outsourcing projects.
Strictly speaking, the definition of outsourcing also covers the servicing of
virtual products like networks .Yet some clients or some departments within might
not feel entirely comfortable with the notion of outsourcing which may be associated
with certain values and judgements, mainly depending on the geography. When it
renamed its outsourcing activities as large projects, Orange Business Services has allowed for a broader definition of the overall
provision of business communications services to large worldwide corporations.
With this new definition, one allows for complex projects to be incorporated
within this category. With the large project management offer Orange Business
Services has set the standard in this area (
see our golden rules on this subject) and is delivering on the promise of rational, second to none project management
based on proven methods developed in-house for the benefit of its clients.
definition of outsourcing taken from the Internet
“Outsourcing is an arrangement in which one company provides services for another
company that could also be or usually have been provided in-house. Outsourcing
is a trend that is becoming more common in information technology and other industries
for services that have usually been regarded as intrinsic to managing a business.
In some cases, the entire information management of a company is outsourced, including
planning and business analysis as well as the installation, management, and servicing
of the network and workstations. Outsourcing can range from the large contract
in which a company like IBM manages IT services for a company like Xerox to the
practice of hiring contractors and temporary office workers on an
individual basis”.