This consumer healthcare company sells its products in over 130 countries worldwide.
Two well-known consumer products became the group's key focus in a strategic restructuring
in 2003 that saw its former medical division sold off. The proceeds of this disposal
were earmarked to reduce debt and invest in the development of the consumer business;
a program of efficiency improvements and cost reduction began.
question
With centralization as the watchword, the company needed to find efficiencies
demanded by investors in a newly invigorated business. How could they achieve
efficiencies whilst ensuring that their communications supported their new business
strategy?
answer
We designed and implemented a new local area network (LAN) infrastructure which
included an IP Telephony solution to optimize the communications infrastructure
at their new headquarters in the U.K.
results
Reduced ongoing total cost of ownership and reduced ongoing costs through the
consolidation of existing PBXs, optimized management of resources due to a reduction
in the number of individual support contracts and an IP Telephony solution that
allows for growth at the company's other global locations.