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Avaya

Orange Business Services is a Strategic Alliance Partner of Avaya.

Avaya is a global leader and provider of business communications software, systems and services focused entirely on serving the needs of businesses large to small.
Avaya is ranked #1 worldwide in traditional Enterprise Telephony, #1 worldwide in IP Telephony, #1 worldwide in Contact Center technology, and #1 worldwide in Unified Communications.

Overview of relationship

With Avaya, we have created a global Alliance Partner relationship to jointly to sell and deliver IP Telephony and Contact Center services to MNCs worldwide in an effort to generate significant revenues and grow market share for both companies. We are leveraging Avaya's world-class technology and market leadership to create IP Telephony and IP Contact Center services and further expand the Telephony Solution.

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Benefits to customers

  • Unparalleled reach in nearly 100 countries
  • Lower cost solutions

  • Leverage Equant’s award winning IP VPN and quality voice services with Avaya world-class technology

  • Mitigate risk of migrating to IP Telephony through proven lifecycle methodology

  • Investment protection through support of TDM and IP PBX offering a smooth migration path

  • Feature rich telephony and contact center applications

  • IP trunking, plus full interoperability between Avaya applications and Equant network

  • Simplify operations by single point of contact globally - reduce number of external suppliers