Orange Business Services ranks "World Class" with superior customer satisfaction as global data VPN provider
Breaks three previous World Records and raises customer satisfaction bar to new level.
Orange Business Services ranks "World Class" and wins a Gold Award for Outstanding Performance, based on the Telemark data VPN Voice of the Customer report.
Orange Business Services attained the accolade World Class and topped the league table for the ninth consecutive time over the past four and half years. The highest attainable rating and meriting the Gold Award is based on customers rating Orange Business Services as Outstanding in the following categories:
- support in local language
- secure data transfer
- geographical reach end to end - as the only provider to offer "Outstanding: geographical coverage
- installation guarantees
- indispensable to customers
- network reliability
Orange Business Services broke three previous World Records and raised the customer satisfaction bar to a new level in 2010. Based on the Telemark data VPN Voice of the Customer report, Orange Business Services received awards for successfully outperforming rivals in key service categories or attributes. In addition to its Outstanding ratings, Orange Business Services scored Excellent in reaching difficult locations - dramatically ahead of rivals - and billing at cost center - significantly outperforming rivals with the only Excellent rating.