Under continuous pressure to cut costs and increase profits as challenger banks hit them broadside, traditional retail banks are investing and partnering with artificial intelligence (AI) companies. They are hoping the move will help them stand out from the crowd, introduce innovative services.
- Customer service continues to frustrate many consumers as companies struggle to meet their increasingly high expectations. Can chatbots help enterprises meet the demands for immediate attention and first-time resolution? Developers are making chatbots more human-like by implanting personality.March 23, 2017
- Redesigning the office space can help companies in their digital transformation. Intelligent design of private and public areas can improve productivity and employee well-being. Here are some practical ideas to make your office smarter and more collaborative.November 21, 2016
- Industry 4.0 – or the fourth industrial revolution – promises to change manufacturing, supply chain and operations beyond recognition. It will drive deep changes in all functions and divisions of the “industrial enterprise”.October 25, 2016
- In an increasingly aggressive digital economy, companies that can deliver an excellent customer experience perform better.September 23, 2016