Sorry, you need to enable JavaScript to visit this website.

Image CAPTCHA
Enter the characters shown in the image.

International Committee of the Red Cross

International Committee of the Red Cross
International Committee of the Red Cross
Secure network services from Orange supporting vital humanitarian work

Highlights

 

  • The ICRC’s mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance
  • A patchwork network of ISPs and satellite specialists was no longer able to meet the ICRC's requirements, and it needed a single provider to deliver coverage in difficult countries such as Afghanistan, Iraq and Somalia
  • We delivered a managed network service for 270 sites with 440 connections in 99 countries, the majority being in Africa and the Middle East, through a mix of terrestrial, satellite and Internet-based accesses
  • With reliable, secure network coverage at lower cost in more countries than ever, including many that have relatively poor communication infrastructures, the ICRC is better able to support its people in their humanitarian work
 
“In a war zone, communication is everything. Good communication helps save lives.”
Charlotte Lindsey-Curtet, Director, Communication and Information Management, International Committee of the Red Cross

Issues and challenges

 

The International Committee of the Red Cross is headquartered in Geneva and employs over 11,000 people worldwide. It is a global charity and an impartial, neutral and independent organization whose mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

The ICRC had built a patchwork network of ISPs and satellite specialists that was no longer able to meet its reliability and security requirements. A strategy was developed to centralize applications through a single managed service provider that could deliver coverage in difficult countries such as Afghanistan, Iraq and Somalia, while working to a high class of service and strong SLAs.

Results

  • Network
secure
network
 
increased
reliability and availability
 
better
application performance
 
lower costs
by matching access type by site
 
The objective

Consolidate global network provision and increase the security and reliability of ICRC communications with a clear focus on countries with poor infrastructure

The Orange Business Services solution

 

  • Orange fully-managed network service – terrestrial (30%), satellite (40%) and Internet-based access (30%) subject to site criticality
  • 270 sites with 440 connections in 99 countries, with the majority in Africa and the Middle East
  • Increased network acceleration and security, proactive monitoring, 24x7 global help desk, satellite back-up and rapidly deployable unit
  • Customized governance structure

 

 

The benefits

 

The Orange managed network solution is a core part of the digital transformation journey that the ICRC is undertaking to further support its employees in their humanitarian work.

Global support

  • Unrivaled terrestrial coverage in high-growth markets
  • Integrated solution to meet the situation in any country

 

Greater collaboration

  • Better end-user experience and international team working
  • Faster information sharing, facilitating better decision making

 

Easier management

  • Simplified operations through a single global provider
  • Class of service, SLAs and full reporting

 

International Committee of the Red Cross
The Orange managed network solution for 270 sites with 440 connections in 99 countries, is a core part of the digital transformation journey that the International Committee of the Red Cross (ICRC) is undertaking to further support its employees in their humanitarian work.
Download now
Change the display