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Gartner - W.Europe Contact Center as a Service MQ - Oct 2015

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Orange Business Services has been positioned in the Leaders quadrant in the Gartner "Magic Quadrant for Contact Center as a Service, Western Europe"

Date: 15 October 2015
Analysts: Steve Blood, Drew Kraus, Daniel O'Connell

Orange Business Services is placed in Leaders position in this inaugural Gartner Magic Quadrant for Contact Center as a Service, Western Europe.

We believe this placement validates why Orange should be considered by organizations with Pan-European requirements for CCaaS that are looking to consolidate the number of suppliers they have for easier vendor management.

Gartner Magic Quadrant

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Orange.

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