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CRM

CRM
customer self service
mobile is transforming business
cloud computing and the digital customer experience
Big data sheds light on the true customer experience
finger pushing the return button (with an e-commerce symbol) on a keyboard

Pages

Innovation

en
Mobile, Cloud computing, Smartphone Apps, 4G, M2M, the Internet of Things, Generation Y – we have had to adjust our thinking and behaviour to all sorts of new technological terminology in recent times.
enterprising business
digital innovation – the non-stop next generation

mobility

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This blogbook dedicated to the digital workspace (that’s what we’ll call it) aims to shed some light on these new uses and determine what businesses can do to surf this new wave of mobility, while optimizing user experience.
enterprising business
[blogbook] le digital workspace en un éclair

big data

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Wherever you sit, either as user or IT decision-maker, the cascade of data from so many sources is obviously growing. What isn’t always obvious is the extent of its impact on our organizations – we’re all in this together.
enterprising business
big data infographic