Customers are increasingly using mobile devices as a first port of call for interacting with companies. Smartphones provide the means to access various communication channels. Be close to customers by interacting on the device they use every day.
, May 4, 2015
Are your customers happy with their experience of your company? How do you know? Measuring customer experience is crucial to avoid losing business, but there is a level of science involved.
, April 15, 2015
Customers go online in order to get information, compare products and services, benefit from the latest promotions and much more. To engage them, it's essential to offer intuitive browsing and provide assistance when appropriate. This infographic shows the latest digital trends.
, April 1, 2015
the digital transformation of retail is happening fast
Consumers are increasingly interested in mobile payments and are also becoming more prepared to purchase items they wouldn't previously have consider acquiring online.
, March 31, 2015
digital transformation the beacon way
We take a look at the beacon applications that are driving digital transformation today -- from retail to medical, from the Guggenheim to Major League Baseball.
, March 19, 2015
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