Keep your customer close - digital transformation and digital customer experience - infographic
Customers go online in order to get information, compare products and services, benefit from the latest promotions and much more. To engage them, it's essential to offer intuitive browsing and provide assistance when appropriate. The customer experience is everything, and it's what separates you from your competitors. Web services, such as live chat and call back, can make that difference.
This infographic provides valuable data and research about recent trends in digital transformation and digital customer experience.
Learn more abou the digital customer experience with Orange
August 29, 2016
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