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Keep your customer close - digital transformation and digital customer experience - infographic

Keep your customer close - digital transformation and digital customer experience - infographic
2015-04-012015-04-02CRMen
Customers go online in order to get information, compare products and services, benefit from the latest promotions and much more. To engage them, it's essential to offer intuitive browsing and provide assistance when appropriate. This infographic shows the latest digital trends.
Published April 1, 2015 by Glenn Le Santo in CRM
digital transformation

Customers go online in order to get information, compare products and services, benefit from the latest promotions and much more. To engage them, it's essential to offer intuitive browsing and provide assistance when appropriate. The customer experience is everything, and it's what separates you from your competitors. Web services, such as live chat and call back, can make that difference.  

This infographic provides valuable data and research about recent trends in digital transformation and digital customer experience.

Click here to open the full infographic as a PDF in a new window

Learn more abou the digital customer experience with Orange

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