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In many ways, the world of today is not so different than in years past. People watch TV, listen to music, shop for brands, socialize and work. All quite similar, except for one critical point of difference. No one has the same set of experiences anymore.
Connecting technology

Innovation

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The traditional sales maxim always used to be ‘the customer is king’. That is still broadly true today, but like pretty much everything else that digital technology touches, it has evolved. In the digital transformation era, it is customer experience that is now king. Forrester Research...
Connecting technology

Series

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Last year I started a new job. Same company, just a new position. I felt pretty confident that after having been here for a number of years I could jump right into my new role and be off and running.
Connecting technology
social media can be productive
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