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CRM

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The customer journey used to be quite clearly-defined. The consumer embarked on a journey with a retailer or supplier comprising various touchpoints, including awareness, engagement and through to purchase.
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Industry

en
Manufacturing in China has been one of the biggest global economic success stories of the past few decades. It has undergone massive transformation and rapid grow: In 1990, China was responsible for less than 3 percent of the world’s manufacturing output by value, by 2015.
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Security

en
We can already unlock our smart devices with our fingerprints and faces, and soon we will be using our ears. Has biometrics come of age at last? Biometrics itself isn’t new, but innovation in the field is moving apace as security becomes the key to customer confidence.
Connecting technology
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