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Enhanced security and reduced costs



  • largest global paints and coatings company
  • need to protect corporate network
  • hybrid legacy security service was expensive and not fit for purpose
  • Orange provides a 24x7 managed service
  • three regional hubs with dual connectivity (Internet and WAN) with fully redundant security servers
  • comprehensive network/Internet security services
  • global robust, reliable service with enhanced security functionality
  • high availability and reliability and meets SOX compliance
  • €1M in annual savings
“Security is of vital importance to AkzoNobel to protect the company’s intellectual property. Orange Business Services has transformed our approach to network and Internet security and we now have a service that protects the company more effectively and costs €1M a year less.”
Edwin Wijnhoven, Service Delivery Manager, Corporate IT, AkzoNobel Packaging and Coatings

issues and challenges


AkzoNobel is the largest global paints and coatings company with international brands including Dulux, Sikkens, International and Eka, over 55,000 employees in 80+ countries and 2010 revenues of €14.6B. This Global Fortune 500 company has a constant need to protect its people, data and intellectual property. However, its security solution was a mix of legacy in-house systems, multiple outside vendors and a range of outsourced security services. In addition, its business acquisitions had significantly increased bandwidth demand, which highlighted the need for a security upgrade.

AkzoNobel’s requirements included rationalizing, standardizing and consolidating services as well as enhancing governance capabilities to meet audit and SOX guidelines. The company also wanted to release its in-house security team from day-to-day operations so it could focus on developing and overseeing the company’s global IT security strategy. Last, but by no means least, the security review was considered an opportunity to address increasing budget pressures.


  • Security
reliable, secure global network and Internet access
savings per year
security capabilities
of internal resources on IT strategy
governance and meeting of SOX requirements
the objective

reduce costs while enhancing network and Internet security

the Orange Business Services solution


  • outsourced 24x7 managed security service
  • three regional hubs: AsiaPac, EMEA and Americas with dual connectivity – Internet and WAN
  • fully redundant security servers
  • Internet access and web filtering
  • remote web/network/Internet/application access
  • third-party network/local network gateway/server-to-server gateway/IPSec VPN/firewall



the benefits


The Orange Business Services managed global security solution has delivered significant financial savings together with enhanced and proven capabilities for protecting AkzoNobel’s business.

cost and efficiency improvements

  • business case savings of €1M per year
  • day-to-day management of operational issues
  • internal resources refocused to IT security strategy


consolidated service

  • simplified management by a single global security provider
  • rationalized and standardized worldwide service

enhanced functionality

  • robust and reliable 24x7 managed service
  • comprehensive security capabilities


stronger governance

  • clearer, more defined internal usage regulations
  • compliance with SOX requirements



A managed global security solution has delivered significant savings and enhanced capabilities for protecting AkzoNobel’s business. Results from the solution include a standardized, reliable, secure global network and Internet access; increased security capabilities; and €1M savings per year.
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